Terms and conditions governing the services and training offered by GrowthPerf.
These Terms and Conditions govern the contractual relationship between:
GROWTHPERF SAS (Simplified Joint-Stock Company)
and any individual or legal entity requesting the services or training offered by GROWTHPERF (the "Client").
These Terms and Conditions apply to all services, training, subscriptions or content access offered by GROWTHPERF. No special conditions may prevail without formal written acceptance.
GROWTHPERF offers:
Customized services may be defined by quotation or agreement.
All orders must be subject to a quotation or contract accepted by the Client. The order becomes binding after written validation and, where applicable, after payment of the deposit.
GROWTHPERF reserves the right to refuse or cancel an order in case of payment default, abusive behavior, or legitimate grounds.
Prices are expressed in euros, exclusive of taxes (VAT not applicable, article 293 B of the French General Tax Code).
Payment by bank transfer or agreed method.
Pricing structure:
In case of late payment, late payment penalties at an annual rate of 10% will be charged, along with a fixed compensation of 40 euros for recovery costs.
Deadlines are given as estimates. GROWTHPERF will use all means to meet deadlines, without liability in case of delays due to third parties, force majeure, or Client shortcomings.
The Client undertakes to provide the necessary information and access in a timely manner for proper execution of the engagement.
GROWTHPERF is bound by an obligation of means, not results, towards its clients.
In accordance with article L.221-28 of the French Consumer Code, distance or digital training does not qualify for withdrawal once the content is accessible or downloaded.
For other training formats (in-person, video conference): a 14-day withdrawal period applies if the client is a consumer. After this period, no refund will be granted.
The right of withdrawal must be exercised by email or registered letter with acknowledgment of receipt.
All deliverables, training materials, scripts, guides or automations produced as part of the services remain the property of GROWTHPERF until full payment.
Training materials may not be distributed, reproduced or shared without prior written consent. No transfer of rights is presumed. Any unauthorized use will result in legal action.
GROWTHPERF operates under an obligation of means. We shall not be held liable for loss of revenue, third-party software bugs or any indirect damage.
The Client remains solely responsible for decisions made based on deliverables, advice or training received.
Data collected as part of the service is processed in compliance with the General Data Protection Regulation (GDPR).
Information is not resold to third parties. The Client has rights of access, rectification and deletion of their data.
Contact: hello@growthperf.com
Each party undertakes to keep the other party's information confidential, including after the engagement ends, unless required by law.
These Terms and Conditions are governed by French law.
In case of dispute, the parties agree to seek an amicable solution. Failing that, the dispute shall be brought before the Commercial Court of Creteil, even in case of multiple defendants or third-party proceedings.
GROWTHPERF reserves the right to modify these Terms and Conditions at any time. The applicable version is the one in effect on the date of the order.
Last updated: April 2026